Shipping Policy

1. Shipping Coverage

Oniking currently ships products across eligible locations within India. Shipping availability may vary depending on the delivery address.

2. Order Processing Time

Orders are usually processed within 1–3 business days after successful payment confirmation, excluding weekends and public holidays.

3. Estimated Delivery Time

Delivery typically takes 3–7 business days depending on the customer’s location and courier partner availability.

4. Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout before order confirmation.

5. Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS to help you monitor your shipment status.

6. Delayed or Failed Deliveries

Delivery delays may occur due to unforeseen circumstances such as weather conditions, courier issues, or incorrect address details provided by the customer.

7. Damaged Packages

If you receive a damaged package, please report it to our support team within 48 hours of delivery along with clear images for assistance.